Refund policy

Pre-Launch Sale Policy
Exclusive Access Terms

At K&K Holistic Wellness and Beauty, our pre-launch collections are offered as an exclusive, limited opportunity to experience our products before their official release.

Due to the nature of these early access offerings, all pre-sale purchases are final.

We kindly ask that you review your order carefully before completing your purchase, as we do not accept returns, refunds, or exchanges on pre-launch items. Each piece is prepared with intention and crafted in limited quantities specifically for this release.

In the rare event that your item arrives damaged or incorrect, please contact us within 48 hours of delivery, and we will ensure it is resolved with care.

By placing a pre-launch order, you acknowledge and agree to these terms.

Thank you for being part of our exclusive launch experience.